The British Standards Insititute (BSi) describe a Quality Management System (QMS) as :
"Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. Quality Management Systems give you the framework you need to monitor and improve performance in any area you choose."
Pama's QMS framework adheres to the ISO 9001:2008 standard and is based on the principle of a us completing tasks correctly the first time. Then by assessing our Business system we can improve these methods further.
Having this standard sends a clear message to our customers and suppliers that Pama is commited to providing and continually improving a high quality level of service and products.